1. Who We Are

Rise The Happy Kids is an online parent guidance and learning platform that empowers parents to understand child development, prevent developmental delays, and support everyday learning through structured programs, webinars, digital resources, and personalised guidance. Our Services are available globally to parents and caregivers seeking support for their child’s developmental progress. Your use of the Service is also governed by our Privacy Policy and Cookie Policy.

2. Acceptance of Terms

By accessing or using the Service in any way (including viewing, downloading materials, joining programs, or accessing resources), you agree to follow and be bound by these Terms of Use. You represent that you are at least 18 years old or using the Service with the consent of a parent or guardian.

3. Modifications to Terms

We may update or revise these Terms from time to time. Changes will become effective when posted on the Service with an updated effective date. Your continued use of the Service after changes are posted constitutes your acceptance of the new Terms.

4. Access & Use of the Service

4.1 Eligibility

You must be 18 years or older to use or access the Service. Parents or caregivers using the Service for a minor child must have legal authority to act on the child’s behalf.

4.2 User Conduct

You agree not to:

• Use the Service for any illegal or harmful purposes.
• Disrupt or interfere with the Service or servers.
• Reproduce, duplicate, sell, distribute, or exploit any content on the Service without permission.
• Upload viruses, malware, or harmful code.

5. Content Ownership & License

All content available through the Service — including text, images, videos, programs, courses, worksheets, eBooks, and user interfaces — is owned by Rise The Happy Kids or our licensors and is protected by copyright, trademark, and other intellectual property laws.

We grant you a limited, non-exclusive, non-transferable license to access and use the Service for personal, non-commercial purposes. You may not copy, modify, distribute, or create derivative works without our express written permission.

6. Programs & Resources

The Service may include:

• Webinars
• 21-Day Parenting Programs
• Digital eBooks and downloadable resources
• Parent consultations
• Trackers and tools

These are educational and supportive in nature. They are not a substitute for professional medical advice, therapy, diagnosis, or treatment. Always seek the advice of qualified professionals for specific health or developmental concerns.

7. Fees, Payments & Refunds

Some of our Services (such as the 21-Day Program or parent consultations) may require payment. You agree to pay all fees associated with these Services as described at the time of purchase.

Refund policies for paid Services are available in our Refund Policy below. Please review that policy carefully before purchasing.

8. Disclaimers & Limitation of Liability

8.1 Disclaimer

The Service is provided “as is” and “as available” without warranties of any kind. We do not guarantee that:

• The Service will meet your expectations.
• All content is complete, accurate, or free of errors.

8.2 Limitation of Liability

To the fullest extent permitted by law, Rise The Happy Kids and its affiliates, officers, employees, and partners are not liable for:

• Any direct, indirect, incidental, special, or consequential damages arising from your use of the Service.
• Any loss or damage due to errors, omissions, interruptions, or failures.

9. Privacy & Data Protection

Your privacy is important to us. Our Privacy Policy explains how we collect, use, share, and protect your personal information. By using the Service, you agree to the terms of our Privacy Policy.

10. Third-Party Links & Content

The Service may contain links to third-party websites or resources. We are not responsible for the content, practices, or policies of those sites. Accessing them is at your own risk.

11. Termination

We reserve the right to suspend or terminate your access to the Service at any time, without notice, for violation of these Terms of Use or for any reason.

12. Governing Law & Dispute Resolution

These Terms are governed by and interpreted in accordance with the laws of India. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of courts in Tamil Nadu, India.

13. Contact Information

If you have questions about these Terms, you can contact us at:

• support@risethehappykids.com
• +91 93424 36763

By accessing or using Rise The Happy Kids, you acknowledge that you have read, understood, and agree to these Terms of Use.

Refund Policy

At Rise The Happy Kids, we invest significant time, expertise, and resources into creating high-quality digital programs, webinars, consultations, and learning materials. Please read this Refund Policy carefully before making a purchase.

1. No Refund Policy (Once Purchased)

All purchases made on Rise The Happy Kids are final and non-refundable. Once a program, webinar, consultation, or digital resource is purchased, no refunds will be issued under any circumstances, including but not limited to:

• Change of mind
• Inability to attend or complete a program
• Lack of expected results
• Scheduling conflicts
• Personal reasons

This policy applies to:

• Webinars (live or recorded)
• 21-Day Flagship Parent Program
• One-to-one parent consultations
• Digital products (eBooks, trackers, forms, downloads)

2. Exception – Lapse from Our Side

A refund will be processed only in the event of a confirmed lapse or failure from our side, such as:

• Payment processed but access not provided
• Technical failure preventing access despite timely reporting
• Cancellation of a paid service by Rise The Happy Kids without an alternative arrangement

In such cases, we will process the refund at the earliest possible time after verification.

3. Refund Request Process (For Service Lapse Only)

To report a service-related issue, please contact us within 48 hours of the incident at: support@risethehappykids.com

Please include:

• Full name
• Registered email ID
• Transaction ID
• Description of the issue

Approved refunds (where applicable) will be processed within 7–10 working days to the original mode of payment.

4. Dispute Resolution

In the event of any dispute regarding refunds, the decision of Rise The Happy Kids shall be final and binding.

5. Policy Updates

Rise The Happy Kids reserves the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting on the website.